1. The online order form of the online catalog constitutes an irrevocable contractual proposal for a period of 40 days from the date of its signature. The conclusion of the contract remains subject to the acceptance of the Rockshots recipient.
2. Rockshots is relieved against the buyer in cases of non-delivery or delayed delivery, even partial, due to force majeure or fortuitous events due for example to strikes or logistical problems of the couriers.
3. Minimum order quantity
The minimum order quantity is 1 pc. Shipping costs are estimated as follows: Italy 3.50 € - International 7.50 €
4. Money back guarantee.
Rockshots guarantees the replacement or full refund of the products if they show manufacturing defects. The customer is required to check the goods upon arrival, and in any case before they are used and / or altered in any way. The customer must report in writing the existence of any defects in the CD / DVD by sending a registered letter addressed to Rockshots - C.so Potenza, 6 - 10143 Turin no later than 8 days from the date of receipt of the products. After this deadline, the articles must be considered accepted. These products must be returned intact in their original packaging, in order to allow Rockshots to verify the extent of the defects found. Returns must be made carriage paid, not cash on delivery and with a regular delivery note. The refund will be made within 30 days. by bank transfer. CDs / DVDs with scratched or chipped jewel cases will not be replaced in any way. (Rockshots does not take responsibility for transport damage)
5. Delivery times.
Usually in Italy delivery times vary from 3 to 5 working days. For international shipments, delivery times are estimated at 10-15 working days.
6. Delivery.
The goods travel at the risk of the customer even if shipped carriage paid. Rockshots is relieved against the buyer in cases of non-delivery or delayed delivery, even partial, due to force majeure or unforeseeable circumstances. Observation of the delivery terms is understood to be subject to any external and extraordinary circumstances such as the delay of raw and / or ancillary materials, etc.
7. Invoicing and payments.
All invoices will be issued in Euros and are intended, unless otherwise agreed, with payment by direct remittance by bank transfer or credit card. In case of delayed payment, the goods will not be shipped until their full balance and the storage costs plus interest on arrears will also be charged.
8. Jurisdiction.
The competent court for any dispute is that of Turin.
9. Personal data.
Rockshots informs that personal data will not be disclosed to third parties and will be processed for commercial, direct sales, promotional, management and statistical purposes.
10. Pre-Orders Policy
Securities in pre-orders enjoy a better price than when they are actually in distribution. This does NOT mean that a pre-order title can be shipped before its official release. All pre-order titles will be shipped in conjunction with the official release date. In case of a refund request, can be possibile only when the item will be finally released.
VINYLS: Due raw material shortages vinyls can be delayed by the official release date of the album. We will be informed when the album will be released, and your copy finally shipped.
In the event that an order contains several titles immediately available and one or more titles in pre-order, the order will be processed in a single solution as soon as the pre-order titles are available, unless otherwise communicated by the user. and respective payment of the additional shipping costs.
